{"xsrfToken":"f4f30c2dd496ee7d8351057e74cf22462554353e_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Bienvenido a la Mesa de Soporte de Escala24x7","sharedPortalName":"Mesa de Soporte - Escala24x7","userInitialAnnouncementHeader":"Links de Ayuda","userInitialAnnouncementMessageWiki":"<p>\uD83D\uDD38<a href=\"https://youtu.be/mxnc17ovHRM\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Complete user registration</a><br> \uD83D\uDD38<a href=\"https://youtu.be/vZJKzT8foIw\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Creación de tickets</a><br> \uD83D\uDD38<a href=\"https://youtu.be/BlzAxnXAG08\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Creación de tickets realizando búsqueda de un tema de soporte</a><br> \uD83D\uDD38<a href=\"https://youtu.be/yZTRDmFqLSg\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Seguimiento de tickets</a><br> \uD83D\uDD38<a href=\"https://escala24x7.atlassian.net/wiki/home\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Ir a Confluence</a><br> \uD83D\uDD38<a href=\"https://escala24x7.atlassian.net/jira/projects?selectedProjectType=software\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Ir a Jira</a><br> \uD83D\uDD38<a href=\"https://escala24x7.atlassian.net/wiki/spaces/SD/pages/1815707649/Instructivos+de+Service+Desk\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Ir a Tips de Ayuda</a></p>","translations":{"en-US":{"helpCenterTitle":"Bienvenido a la Mesa de Soporte de Escala24x7","sharedPortalName":"Mesa de Soporte - Escala24x7","announcementHeader":"Links de Ayuda","announcementMessage":"\uD83D\uDD38[Complete user registration|https://youtu.be/mxnc17ovHRM]\n\uD83D\uDD38[Creación de tickets|https://youtu.be/vZJKzT8foIw]\n\uD83D\uDD38[Creación de tickets realizando búsqueda de un tema de soporte|https://youtu.be/BlzAxnXAG08]\n\uD83D\uDD38[Seguimiento de tickets|https://youtu.be/yZTRDmFqLSg]\n\uD83D\uDD38[Ir a Confluence|https://escala24x7.atlassian.net/wiki/home]\n\uD83D\uDD38[Ir a Jira|https://escala24x7.atlassian.net/jira/projects?selectedProjectType=software]\n\uD83D\uDD38[Ir a Tips de Ayuda|https://escala24x7.atlassian.net/wiki/spaces/SD/pages/1815707649/Instructivos+de+Service+Desk]","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#02244a","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/622bd1d7-2807-402d-b1b1-534a63e72bb0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYTRkNTVjNS03N2UwLTRjZmEtYjA1MC05MDI5ZTc5ODM4MGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYyMmJkMWQ3LTI4MDctNDAyZC1iMWIxLTUzNGE2M2U3MmJiMCI6WyJyZWFkIl19LCJleHAiOjE3MjYyMTQ3MjMsIm5iZiI6MTcyNjIxNDEyM30.t61Su4TSjRQgHuh2n0-MwKs-rIf7ADu7Zhlejy-ZHiw&client=1a4d55c5-77e0-4cfa-b050-9029e798380b&height=300&mode=fit","bannerMediaApiFileId":"622bd1d7-2807-402d-b1b1-534a63e72bb0","useDefaultBanner":false,"isBannerAvailable":true},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your <a href=\"https://escala24x7.atlassian.net/secure/ContactAdministrators!default.jspa\">Jira administrators</a>","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":false,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true,"loginAnnouncementSubject":"","loginAnnouncementMessage":"","loginAnnouncementLocale":""}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=escala24x7","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f4f30c2dd496ee7d8351057e74cf22462554353e_lout","baseUrl":"https://escala24x7.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://escala24x7.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1a4d55c5-77e0-4cfa-b050-9029e798380b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"8f3d6ee5e0cb43f6988ba12d704e0787","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"anonymousEnabled":false,"requestIntroEnabled":true}